Shipping Overview

We offer free shipping to the lower 48 US States. We no longer ship to Hawaii, Alaska or Canada.

Items are typically delivered within 5-10 business days. Holidays and inclement weather may increase these times.

In-Stock Bikes

If your order is stock and we process the charges to your credit card, it will ship within 5-10 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

A signature is needed to receive the package so someone must be home to sign for the package.

We will send you an email stating the delivery date. If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at orders@BestEBikeStore.com

Backordered Bikes

If the bike you are looking for is currently out of stock, one of our team members will connect with you and sign you up for a high-importance waiting list. As soon as a bike is ready for you, we'll reach out and help you through the purchase process.

No payment will be processed until after your bike is available, and you've completed your purchase.